STORE
POLICIES & ORDERING
Our product guarantee
Our store offers only the finest products available, and
we make every effort to meet your high standards for quality
products, accurate descriptions, reliable shipping and
exceptional customer service. If you should have a problem,
question or concern, please contact us immediately at
915-351-4422 or email us at orders@thebabyshoppe.net.
Our return policy
There are No Refunds. Christening Gowns, Special Occasion
Apparel, Custom Bedding, Furniture, and Personalized Gifts
are all considered final sales. Sale items are also considered
final sales. There are no returns on these items unless
they are found to be damaged during shipping. All our
products are professionally packed, but if there is a
problem, do not hesitate to contact us. We will be more
than glad to assist you in any way we can. All other purchases
can be returned for store credit less shipping costs within
15 days of your ship date.
Payment options
We gladly accept Visa, MasterCard, Discover, and American
Express as payment for orders through PayPal. Checks are
also accepted through PayPal. Expect an additional 4 business
days when paying by check. If you prefer, we can also
take your order over the phone or by fax.
Sales Tax:
As required by law, The Baby Shoppe collects 8.25% sales
tax on products shipped to the residents of Texas and by new Texas Law to all items, even if they ship outside of Texas tp residents of other states.
When is my credit
card charged?
With the exception of personalized items, all credit cards
are billed at the time order is placed.
How do I know my order
has been placed?
We will process your order immediately upon request. You
will receive an e-mail notification once the order has
been successfully placed with the details of your order.
If you have any questions about your order, please e-mail
us at orders@thebabyshoppe.net or call us at 915-351-4422
for assistance.
Offline Ordering
We would be happy to accommodate our customer’s
needs. Simply contact us by phone at 915-351-4422 or send
us an email at orders@thebabyshoppe.net. We will get back
to you within 24 hours.
Out of Stock Items:
Occasionally, high demand causes us to run out of certain
items before we can update our website. If we do not have
an item that you've ordered in stock, we will contact
you by phone first, and if we cannot reach you, via email.
Order Cancellations
Before completing the checkout process, you can review
your shopping cart items and add or delete items from
your shopping cart. Once your order is completed, you
will receive a confirmation email with your order number.
If you’d like to cancel your order before shipping,
you will have to contact The Baby Shoppe as soon as possible
at 915-351-4422 or orders@thebabyshoppe.net.
Shipping Time
All shipping costs on our web site are based on 5
to 7 business days delivery time for the Continental United
States. If you would like it shipped sooner,
please contact us to make arrangements. Also, International
shipping rates will vary. Another factor might
be the item being out of stock, in which case, we will
contact you immidiately. Also, payments by check may require
up to an addtional 4 business days. Certain furniture orders may take anywhere from 2 to 12 weeks depending on brand and availablility.
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